Hyatt Place London Heathrow Airport

Comfy quiet room with tea and coffee facilities and a great tv. Bathroom had all the usual requirements and lots of hot water. The room was well soundproofed, we didn't hear the airport across the road. The restaurant was great for dinner with a choice of curry or European dishes and breakfast had lots of choice and amazingly good croissants. The bus to terminal 2&3 stopped right outside the hotel.

I had the pleasure of being assisted by Florin, and I must say he is an absolute gem of a receptionist. From the moment I walked in, his warm smile and kind demeanor immediately made me feel welcome. Florin has an incredible way of making every interaction feel personal and genuine, which is rare and deeply appreciated. He was not only approachable but also highly attentive, going above and beyond to ensure my needs were met with care and efficiency. His professionalism is matched only by his humanity—he truly understands the importance of making people feel valued and heard. Florin’s patience and empathy stood out, especially when I had a few questions and concerns. He took the time to listen, offered clear and thoughtful solutions, and never made me feel rushed. It’s clear that he takes great pride in his work and genuinely cares about the people he assists. I’ve encountered many receptionists in my travels, but Florin’s exceptional kindness and approachable nature set him apart. He is a credit to your team, and I cannot commend him enough for the positive experience he provided. Thank you, Florin, for your kindness and outstanding service—you truly made a difference!

Great service st check-in. We were given access to our room 4 hrs prior to usual check-[n time. The room was spacious with great panoramic views of Heathrow Airport's runways...and very well sound proofed. The bed and bedding were very comfortable and of good quality as were the 100% cotton dressing gowns. Spacious fridge in the room.

The staff was incredible. They were the standout of the hotel. We went down to the bar/restaurant to have some dinner and food. We sat at the bar which ended up being a good decision. They were incredibly busy and this ended up being a great spot to get immediately served with drinks and food. The entire restaurant staff was working very hard. Ruben was behind the bar and he was great to talk to. My fiance and I had recently got engaged and they congratulated us with a beautiful dessert. The staff made our visit memorable on a quick overnight layover.

Choosing The Hyatt Place LHR couldn't be easier. I found it the midrange price along this stretch of LHR, and for a 4 Star Hyatt, and a Hyatt, my expectations was not a disappointed one. Location superb, like most using this hotel ( many along this stretch ) is for one thing only, getting to and from LHR. What I needed was a safe, clean, efficient, comfortable place to lay my head, and I got that. Concierge extremely friendly, helpful and answering questions they have been asked over and over. All staff were very professional. My room was great, it was a runway facing. You either like planes or not, but I got a great view of the airport action from my room. Room was big, big bathroom, bed and room itself spacious. Very comfortable too.and spotless. Food was good too, the main restaurant a nice space. Shuttle to the terminals efficient, costing no more than a tenna, think £6 one way.